Terms of Service

Welcome to NivoraOnline.in. These Terms of Service govern your access to and use of our website nivoraonline.in and your purchase of products from our store.

By accessing or using our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Account Terms

You may browse and shop on our website without creating an account, where this option is available.

If you create an account, you are responsible for providing accurate and complete information and for keeping your account details secure.

You agree not to use another person's account without authorization or provide false or misleading information.

We reserve the right to suspend or terminate an account if we reasonably believe it has been used for fraudulent, unlawful, abusive, or unauthorized activities.

2. Products and Product Information

We make reasonable efforts to ensure that product names, descriptions, images, specifications, colors, sizes, and other information displayed on our website are accurate.

However, minor variations may occur due to differences in product batches, manufacturing, photography, lighting, screen settings, packaging, or supplier updates.

Product availability may change without notice. We reserve the right to discontinue products, update product information, or correct errors when necessary.

3. Pricing

All prices on NivoraOnline.in are displayed in Indian Rupees (INR) unless otherwise stated.

Prices may change at any time without prior notice.

We make reasonable efforts to display accurate prices. However, if a product is listed with an incorrect price due to a technical or human error, we reserve the right to cancel the affected order and provide an appropriate refund where payment has already been received.

Any applicable shipping charges, taxes, or other charges will be displayed during checkout where applicable.

4. Payment

We accept the payment methods made available on our website at the time of checkout.

You agree to provide accurate and valid payment information when placing an order.

Payment transactions may be processed through third-party payment service providers. We do not normally store complete payment card or banking information on our own systems.

An order is considered confirmed only after successful payment authorization or confirmation, as applicable.

5. Order Acceptance and Cancellation

Placing an order on our website does not guarantee that the order will be accepted.

We reserve the right to refuse, cancel, or limit an order for legitimate reasons, including:

• Product unavailability

• Incorrect pricing or product information

• Suspected fraudulent activity

• Incorrect customer information

• Shipping restrictions

• Technical errors

• Violation of these Terms

If we cancel an order after payment has been received, the applicable amount will be refunded according to our refund process.

If you wish to cancel an order, please contact us as soon as possible at nivoraonlineshopping@gmail.com. Cancellation may not be possible once an order has been processed or dispatched.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes provided on our website.

Delivery times are estimates and are not guaranteed. Delays may occur due to circumstances outside our reasonable control, including courier delays, weather conditions, public holidays, high order volumes, logistical disruptions, incorrect addresses, or other unforeseen circumstances.

For complete information regarding delivery, please refer to our Shipping Policy.

7. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are subject to our Return and Refund Policy.

Customers should review the Return and Refund Policy before placing an order.

If you receive a damaged, defective, incorrect, or materially different product, please contact us at nivoraonlineshopping@gmail.com as soon as possible with your order details and relevant photographs or videos.

8. Customer Responsibilities

When using NivoraOnline.in, you agree to:

• Provide accurate information when placing an order

• Provide a correct and complete shipping address

• Use the website only for lawful purposes

• Not engage in fraudulent or abusive activities

• Not attempt to interfere with the operation or security of our website

• Not misuse promotional offers, discounts, or other services

• Not provide false information to obtain refunds or replacements

9. Prohibited Uses

You may not use our website or its content:

• For any unlawful or fraudulent purpose

• To violate applicable laws or regulations

• To attempt unauthorized access to our website or systems

• To introduce viruses, malware, or other harmful code

• To collect or misuse another person's personal information

• To interfere with website security or functionality

• To abuse our return, refund, cancellation, or promotional policies

• To reproduce or commercially exploit our content without permission

10. Intellectual Property

All content available on NivoraOnline.in, including our logo, brand name, text, graphics, images, website design, product descriptions, and other materials, may be owned by or licensed to NivoraOnline.in.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.

11. Third-Party Services

We may use third-party service providers for services such as payment processing, shipping, analytics, website functionality, marketing, and customer support.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

We are not responsible for the independent policies or practices of third-party service providers, except to the extent required by applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, NivoraOnline.in shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law.

13. Website Availability

We aim to keep NivoraOnline.in available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may temporarily suspend or modify website functionality for maintenance, updates, security, or other operational reasons.

14. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any updated version will be published on this page with a revised Last Updated date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, subject to applicable law.

15. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, any dispute arising from these Terms or your use of NivoraOnline.in shall be subject to the jurisdiction of the competent courts located in [CITY, STATE], India.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

NivoraOnline.in
Email: nivoraonlineshopping@gmail.com
Website: nivoraonline.in